As a NELI school you will receive our full wrap-around support, facilitating every aspect of your NELI programme. Including:
We send regular mailers to all NELI schools throughout the year, reminding them of the next steps, offering support and top tips to assist with planning and delivering their NELI programmes. These begin in September when we welcome schools back, through October where schools are assessing their new cohort of reception children, into November training new staff and checking packs are complete. In January we give guidance on getting starting delivering the intervention to their selected children, through to July when children are reassessed with LanguageScreen. These informational mailers are supplemented with periodic Newsletters and surveys so we can ask how you are getting on.
The NELI programme is fully supported by a team of dedicated and highly trained staff available to answer questions on any aspects of NELI. This includes our online chat service, where you can chat live with our support team, or receive prompt replies to your emails, from 9am to 5pm, Monday to Friday. We never user bots for automated replies. Out of hours you can refer to our comprehensive FAQ pages.
For highly complex queries, particularly regarding child language development or the LanguageScreen assessment results, our support team have direct access to ask questions of Professor Charles Hulme, Professor Maggie Snowling and Lecturer Dr Gillian West, the founders of the NELI programme and developers of LanguageScreen. For more information about our founders please click the link below.
For questions about NELI delivery the support team can access our experienced mentors of the NELI online training courses. These mentors have years of experience as Speech and Language Therapists, primary school staff delivering NELI to reception pupils, and educators teaching staff to deliver NELI.
